TO: Board of Supervisors
FROM: Ryan J. Alsop, Chief Executive Officer
REPORT BY: Alfredo Larranaga, Risk and Safety Officer
SUBJECT: Digital Accessibility Compliance Software
RECOMMENDATION
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Approve and authorize Agreement No. 260063B with Allyant not to exceed $125,000 for a term of August 1, 2025, to June 30, 2026, and $60,000 annually for years two through five for digital accessibility compliance software. (Fiscal Impact: $125,000 Expense; General Fund; Budgeted; Discretionary)
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BACKGROUND
Two federal regulations are pushing entities to improve digital accessibility for those with disabilities. Both Section 508 of the Rehabilitation Act and Web Content Accessibility Guidelines (WCAG) regulate online communication platforms that offer public facing services. Staff with the County Executive's office, County Counsel, Information Technology Services, and Human Resources assessed the County's compliance status and researched options for improvement by the effective date of April 2026.
County Communications include a primary website, ancillary websites, and social media platforms. The third-party providers (CivicPlus, Instagram, etc) assure that their frameworks are compliant; however, county staff prepare all documents, images, and correspondence that are shared with the public on the sites. Compliance primarily requires labeling images, using minimum font sizes, and contrasting colors. Additionally, the County uses about fifty software programs to engage with constituents that are also subject to the regulations. Some program applications are built and maintained by third parties, and some are developed in-house.
Staff recommends the County contract with Allyant for four services for year one. The first service will scan the County's communications platforms and identify instances of non-compliance. Staff will review the instances and request the contractor remediate priority documents, the second service. The third service is to acquire fifty li...
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