TO: Board of Supervisors
FROM: Brieanna Jones for Oscar Ortiz - Sheriff/Coroner, Deputy Director of Emergency Services
REPORT BY: Gillian Gallagher, Staff Services Analyst I
SUBJECT: Agreement with Everbridge, Inc.
RECOMMENDATION
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Approve and authorize Agreement No. 260183B with Everbridge, Inc for the term November 1, 2025 to October 31, 2028, for emergency Alert and Warning communication services. (Fiscal Impact: $46,099 Expense; General Fund; Budgeted; Mandatory)
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BACKGROUND
Napa County Office of Emergency Services (OES), under Government Code section 8593.8 and in alignment with CalOES Statewide Alert and Warning Guidelines, oversees and distributes Emergency Alert and Warning communications to the Napa County Operational Area and, when necessary, to residents in bordering counties. The Operational Area consists of five cities, the unincorporated area and is adjacent to Sonoma, Lake, and Solano Counties.
With the expiration of the current Everbridge contract ending October 31, 2025, OES conducted a Request for Proposal (RFP) to evaluate the national availability of Alert and Warning Platforms. Additionally, OES consulted with surrounding counties to gain peer reviews of Alert and Warning systems. All to ensure OES, as lead agency of the service agreement, is providing the most current and optimal platform to residents on behalf of Napa County. Following a comprehensive review, Everbridge was chosen to continue services with Napa County.
Everbridge submitted their proposal maintaining the current annual cost of $46,099, with no additional annual cost or implementation fee. OES, along with several local jurisdictions and agencies, pay a percentage of the overall contract to provide the County with pertinent and actionable messages during emergencies and disasters. Everbridge assists OES and other jurisdictions within Napa County, providing them with the ability to communicate critical information to certain sections of the population or Napa ...
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