TO: Board of Supervisors
FROM: Dina Jose, Director of Corrections
REPORT BY: Sue Kuss, Staff Services Manager
SUBJECT: Agreement No. 250334B with Smart Communications Holding, Inc.
RECOMMENDATION
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Approve and authorize Agreement No. 250334B with Smart Communications Holding, Inc. to provide telephone, video visitation, and tablets for persons incarcerated in the replacement jail and telephones at Napa County Juvenile Hall. (No Fiscal Impact; Discretionary)
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BACKGROUND
In the existing jail located in the Hall of Justice, Securus Technologies provides telephone and video visitation services for incarcerated persons (IPs) to stay in contact with their friends and family. The contract with Securus expires June 30, 2025, or 60 days after IPs occupy the replacement jail; whichever is later.
The Corrections Department issued RFI COR-01 to solicit proposals from firms known to provide incarcerated person communication systems. The firms were: IC Solutions, NCIC Corrections Services, Securus Technologies, Inc., and Smart Communications.
The RFI requested telephones, video visitation, and tablets. Tablets are a new service the Corrections Department will offer at the replacement jail. Free content including educational, religious, and some books, movies, and music will be available at no charge for IPs. Premium books, music, and movies will be available for purchase via the tablets. Departmental forms and documents such as IP Request Forms, Grievance forms, the IP Handbook, Prison Rape Elimination Act acknowledgements will be available on the tablets. The tablets can be used for video visits and to order commissary items. Telephones and video visitation will be available in the visitation area and in each of the eleven housing units. Currently there are four telephones for youth to use at Juvenile Hall. Smart Communications will replace the current telephones at Juvenile Hall with four new telephones.
Smart Communications also offers electr...
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