TO: Board of Supervisors
FROM: Ryan J. Alsop - Chief Executive Officer
REPORT BY: Holly Dawson - Deputy CEO-Chief Communications Officer
SUBJECT: Amendment No. 5 to Agreement No. 170662B with Civic Plus, LLC adding the DocAccess document accessibility platform to the existing agreement .
RECOMMENDATION
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Approve and authorize Amendment No. 5 to Agreement No. 170662B with Civic Plus, LLC through the current contract term of December 6, 2026, to improve digital accessibility for all abilities. (Fiscal Impact: $20,168 Expense; Liability Insurance Fund; Budgeted; Discretionary)
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BACKGROUND
The County initially approved Agreement 170662B with Civic Plus, LLC in 2016 for website content management system solutions and has amended the agreement four times to extend and enhance services.
Amendment No. 5 proposes implementation of the DocAccess document accessibility platform. DocAccess is a software solution that scans, converts, and monitors PDF documents posted on County websites, allowing users to automatically convert documents into accessible formats such as HTML that are compatible with screen readers and other assistive technologies.
This platform supports Napa County's multi-pronged efforts to comply with federal accessibility requirements under the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and Section 508 accessibility standards.
Beginning in April 2026, public agencies will be required to ensure that digital content-including documents posted on public websites-is accessible to individuals with disabilities under updated federal digital accessibility regulations based on the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards.
While the County is preparing accessible documents going forward, the County website contains a significant number of existing PDF documents that may not currently meet accessibility requirements. DocAccess provides an interim solution that allows members of the public to conve...
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