TO: Board of Supervisors
FROM: Brieanna Jones for Oscar Ortiz - Sheriff/Coroner, Deputy Director of Emergency Services
REPORT BY: Gillian Gallagher, Staff Services Analyst I
SUBJECT: Agreement with Everbridge, Inc.
RECOMMENDATION
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Approve and authorize Agreement No. 260183B with Everbridge, Inc for the term November 1, 2025 to October 31, 2028, for emergency Alert and Warning communication services. (Fiscal Impact: $46,099 Expense; General Fund; Budgeted; Mandatory)
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BACKGROUND
Napa County Office of Emergency Services (OES), under Government Code section 8593.8 and in alignment with CalOES Statewide Alert and Warning Guidelines, oversees and distributes Emergency Alert and Warning communications to the Napa County Operational Area and, when necessary, to residents in bordering counties. The Operational Area consists of five cities, the unincorporated area and is adjacent to Sonoma, Lake, and Solano Counties.
With the expiration of the current Everbridge contract ending October 31, 2025, OES conducted a Request for Proposal (RFP) to evaluate the national availability of Alert and Warning Platforms. Additionally, OES consulted with surrounding counties to gain peer reviews of Alert and Warning systems. All to ensure OES, as lead agency of the service agreement, is providing the most current and optimal platform to residents on behalf of Napa County. Following a comprehensive review, Everbridge was chosen to continue services with Napa County.
Everbridge submitted their proposal maintaining the current annual cost of $46,099, with no additional annual cost or implementation fee. OES, along with several local jurisdictions and agencies, pay a percentage of the overall contract to provide the County with pertinent and actionable messages during emergencies and disasters. Everbridge assists OES and other jurisdictions within Napa County, providing them with the ability to communicate critical information to certain sections of the population or Napa County as a whole.
Everbridge incorporates the Integrated Public Alert and Warning System (IPAWS) license from Federal Emergency Management Agency (FEMA). FEMA authorized the use of IPAWS to local agencies to alert the public to events that pose a significant threat to life and property. IPAWS is a public warning system not a public notification system. Alerts issued by an authorized public agency using IPAWS may be disseminated to: Broadcast Media - Early Alert Systems (EAS), cellphones, and other mobile devices - Wireless Emergency Alerts (WEA).
OES and Everbridge conduct monthly meetings to review and enhance the program and its capabilities to provide an idealistic Alert and Warning system for the residents of Napa County. These collaborations will continue with the implementation of the new agreement.
Requested Actions:
Approve and Authorize the chair to sign Agreement No. 260183B with Everbridge, Inc. in the amount of $138, 298 for the term November 1, 2025, through October 31, 2028, for critical Alert and Warning communication services.
FISCAL IMPACT
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Is there a Fiscal Impact? |
Yes |
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Is it currently budgeted? |
Yes |
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Where is it budgeted? |
Office of Emergency Services - 1380000 |
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Is it Mandatory or Discretionary? |
Mandatory |
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Discretionary Justification: |
Under Government Code section 8593.7, counties are required to provide an Alert and Warning system. This agreement complies with State requirements and meets the CalOES Statewide Alert and Warning Guidelines, while also allowing access to IPAWS dissemination within one platform. |
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Is the general fund affected? |
Yes |
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Future fiscal impact: |
There will be an annual fee of $46,099.21 cost covered by OES, County Public Health, County Fire, County Public Works, County Housing and Homeless, Napa Courts, Napa County Office of Education, American Canyon Fire, City of American Canyon, Napa City OES, St Helena OES, Calistoga OES, and Calistoga PD. |
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Consequences if not approved: |
If not approved, OES will be out of compliance with the Government Code requirements and the CalOES Statewide Alert and Warning Guidelines. The absence of an emergency alert and warning system would threaten the safety of life and property. |
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ENVIRONMENTAL IMPACT
ENVIRONMENTAL DETERMINATION: The proposed action is not a project as defined by California Code of Regulations title 14, section 15378 (State CEQA Guidelines and therefore CEQA is not applicable.