TO: Board of Supervisors
FROM: Meg Ragan, Chief Technology Officer - Information Technology Services
REPORT BY: Suzanne Fowler, Staff Services Analyst I
SUBJECT: Agreement No. 270093B with GovernmentJobs.com, Inc., (dba “NEOGOV”)
RECOMMENDATION
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Approve and authorize Agreement No. 270093B to replace original 2006 Agreement No. 170151B with GovernmentJobs.com, Inc., (dba “NEOGOV”) for a new three-year term through June 30, 2029; for a maximum amount of $88,375. (Fiscal Impact: $88,375 Expense; Information Technology Services Fund; Budgeted; Discretionary).
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BACKGROUND
In 2006, Human Resources in conjunction with Information Technology Services (ITS) conducted a review of available technology to meet our applicant tracking needs. The NEOGOV Insight solution was determined to be the best choice for Napa County. The agreement between Napa County with NEOGOV was approved to include the applicant tracking software Insight platform and one-time setup and implementation costs. NEOGOV Insight is a web-based recruitment, selection, and applicant tracking software solution, which offered a decreased cost per hire, increased retention rates, faster time to fill vacancies, and increased organizational productivity and improved services.
In the fall of 2017, Napa County initiated the Request for Proposal (RFP) process to establish a contract for a Performance Management System. The purpose of a Performance Management System is to provide employees with effective and timely feedback on performance and goals, clarify job responsibilities and expectations, guide employee behavior to align with the organization’s core values, goals and strategies, improve communication between employees and managers, and provide a basis for giving a pay increase when due. The RFP process sought parties’ interest in contracting directly with the County to provide a Performance Management System that was intuitive, relevant, and an effective tool for managers and employees to communicate with each other. NEOGOV’s Perform platform was selected as the highest scoring proposal across a panel of nine County stakeholders, which included the County Executive Office, Human Resources, Information Technology Services (ITS) and other County Departments. The County has already contracted with NEOGOV for the applicant tracking software Insight platform. Adding Perform to the existing NEOGOV services offered additional integration opportunities no other vendor could provide.
In June 2018, Amendment No. 1 was approved to include the Perform performance management module and the ability to integrate with the County’s authentication platforms, as well as associated setup, implementation, and training services to the existing agreement. This action extended the original agreement while the County moved forward implementing performance management best practices through a standardized evaluation process.
In May 2019, Amendment No. 2 was approved to include Online Test Genius Biddle, a testing program allowing applicants to test remotely (from any location around the world) using virtually any kind of computer, operating system, or device to take their pre-employment tests. This new module provided an equitable, efficient, and cost-effective testing solution, which helped to identify highly qualified candidates during the selection process.
In July 2021, Amendment No. 3 was approved to discontinue the Performance Management System and New Hire and Employee Import functionalities from the agreement. These changes saved the County approximately $29,000 in comparison to the previous year. The action also extended the term of the agreement through June 30, 2022, and included an auto-renewal provision for up to two additional fiscal years.
In June 2024, Amendment No. 4 was approved to remove the Online Test Genius Biddle software module, while also removing the API-Position Integration software module from the agreement, adding Candidate Text Messaging subscription, and extending the term through June 30, 2025, increasing the contract amount by $23,063 for a new maximum of $332,185 for applicant tracking software.
In July 2025, Amendment No. 5 to Agreement No. 170151B (formerly Agreement No. AUD 6645) with GovernmentJobs.com, Inc. (dba NEOGOV) extending the term through June 30, 2026, increasing the contract amount by $25,979 for a new maximum of $358,164.
Requested Action: Approve and authorize Agreement No. 270093B with GovernmentJobs.com, Inc. (dba NEOGOV) for a three-year term through June 30, 2029; for a maximum amount of $88,375. $27,668 for year one, $29,466 for year two, and $31,241 for year three.
FISCAL IMPACT
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Is there a Fiscal Impact? |
Yes |
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Is it currently budgeted? |
Yes |
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Where is it budgeted? |
Information Technology Services (ITS), Fund 4200 |
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Is it Mandatory or Discretionary? |
Discretionary |
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Discretionary Justification: |
The County currently contracts with NEOGOV for applicant tracking. The Agreement will provide continued support through June 30, 2026, with an additional two-year optional extension for a total of five-years. |
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Is the general fund affected? |
No |
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Future fiscal impact: |
The ongoing costs will be included in the ITS budget and charged to departments as part of the ITS cost allocation. |
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Consequences if not approved: |
If not approved, many of the County’s applicant tracking processes will fall behind industry best practices. |
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Additional Information |
Strategic Initiative: Elevate County Service & Workforce Excellence |
ENVIRONMENTAL IMPACT
ENVIRONMENTAL DETERMINATION: The proposed action is not a project as defined by 14 California Code of Regulations 15378 (State CEQA Guidelines) and therefore CEQA is not applicable.